Website Kirmac Collision & Autoglass

Client Services Administrator

Kirmac Collision & Autoglass, family owned and operated for almost 50 years, is looking for a Client Services Administrator. This position will be based out of our corporate head office in Coquitlam walking distance from Coquitlam Centre Mall & transit. This is a permanent, regular full-time role working 40 hours per week Monday to Friday.

Why Work at Kirmac?
• Community Give Backs and continuous fundraising initiatives for Kirmac Cares for Kids
• Core Values Recognition Awards Program
• Work Anniversary Celebration Lunches
• Employee Social Events
• Employee Engagement Contests
• Corporate Discounts Programs
• We are a growing company with 18 locations across the Lower Mainland and Metro Vancouver

What We Offer you!
• Competitive salary
• Extended health, dental and vision care
• RRSP options after 1 year service
• Flexible schedule including 4x 10 hrs shift (compressed work week)
• Upon successful completion of training and probationary period this role will have a hybrid office/work from home option.

Client Services Administrator Responsibilities:
• Auditing and reconciling customer/vendor files
• Handling internal/external stakeholder inquiries
• Customer support: resolving concerns and questions. Scheduling customers in for appointments.
• Store Support: provide guidance and assistance to each store locations regards to auditing files
• General administrative duties
• Accounts Receivable clerk duties
• Other duties and projects assigned by the Director of Finance

The Successful Candidate:
• 2 – 5 years of office administrative work experience
• Strong verbal and written communication skill
• Excellent attention to detail and high accuracy
• Solid knowledge in Microsoft Office Suite
• Excellent organizational skills, ability to coordinate and prioritize amongst multiple assignment and tasks
• Strong time management skills, ability to multi-task
• Ability to work under pressure with tight deadlines
• Knowledge of ICBC systems and private insurances is an asset
• Ability to work independently with minimal direction to plan
• Join a team culture that is respectful and supports the company values of Care, Teamwork, Honesty and Respect
• Prior experience working in an automotive or auto body environment is an asset