Media

May 26 2014

3 Things to Tell Your Insurance Company Following an Accident


VANCOUVER, BRITISH COLUMBIA, May 26, 2014 – Getting into a vehicle accident is more than an inconvenience; it can be frightening and even traumatic. Knowing what to do after an accident can help provide confidence to manage through the situation. Here are three pieces of information your insurance company will be looking for when you call to file a claim:

1. The Four W’s

  • What: Was it a single vehicle accident or were multiple vehicles involved?
  • Where: Name the street, town, intersection and any other pertinent location details.
  • When: Provide the exact time and date of the incident.
  • Who: Be sure to get the name, contact details, driver’s license number, and insurance information for any other drivers involved.

2. The Damage

Motor vehicle accidents can cause all kinds of damage. Many people come to us for everything from small scrapes and dents to major vehicle damage as well as the best auto glass repair in the Vancouver area. Be sure to document the damage of your vehicle thoroughly and when possible take photos at the scene of the accident of all vehicles involved as well as any tell-tale signs of an accident including road markings, damaged curbs/posts/guardrails. If anyone has been injured or property damage has occurred, be sure to report that as well.

3. Witnesses

It is a good idea to get contact information for eyewitnesses who can attest to what occurred. A witness could be a driver not involved in the accident, pedestrians or homeowners who saw what happened. Ask the individuals for contact information and have it handy for law enforcement or your insurance company.

Kirmac’s skilled technicians and expert Customer Service team will ensure your repairs are completed as simple and hassle-free as possible, restoring your vehicle to its pre-accident condition. Drop by one of our locations or schedule an online appointment today.