Burnaby Auto Body Shop & Auto Glass Services
6692 Royal Oak Avenue
Burnaby, BC V5H 3P6
This location is now CLOSED.
Thank you to our Customers in the Burnaby Metrotown Area. This location has closed to make way for redevelopment on the property.
Visit us in Burnaby on Edmonds Street or in New Westminster.
Jackie Macapulay
16:41 26 Aug 22
I find the reception very helpful Angelo. He is very detailed and very politeHighly recommended Kirmac collision @… Royal Oakread more
darith Sok
19:36 19 Aug 22
Took my car in, Angelo was really helpful and got my car fix quite quickly. Drove home and noticed the tire got a nail… in, called and the team manage to get me back in and on the road in 30mins. So I’m really thankful with all their help. Would highly recommended.read more
W T
19:00 05 Jul 22
Angelo provided excellent customer service. Thank you for taking care of our ICBC claim. Everything went smoothly: the… car rental to the repairs of our car.read more
Michael Espiritu
18:55 08 Jun 22
If you are looking for a reliable and trusted company to fix your car, this is definitely the place to go. It was… unfortunate to have my car fixed due to accidental damage (twice this year) but I felt relieved knowing that there is an amazing team at Royal Oak who can take care of my car needs. I didnt feel worried because Angelo, one of the staff would call me for updates until the car was ready. I got my car back looking brand new again. Thank you Kirmac team.Great and friendly costumer service. My car had a hit and run and searched for a nearest auto body-repair shop. I called Kirmac and they were very clear on giving instructions and Ryanne was able to walk me through the process with ease and scheduled for an appointment right away. Angelo was super helpful and knowledgeable and was able to provide us with useful information and estimates. The damaged was fixed and returned in great condition. I will definitely recommend Kirmac to my friends and family.read more
Christopher J
22:10 28 Apr 22
Had an excellent experience at Kirmac today getting my windshield repaired. I was in and out within an hour, no… appointment, and I had two areas of damage that needed to be fixed. John really went the extra mile, I really appreciate it. It’s pretty incredible that glass repair proceeds go to Children’s Hospital.Note: for glass repair, no need to call ICBC, it’s all done at the repair shop.read more
sam Fadda
17:30 30 Mar 22
5 stars service and work. Got my rear end fixed on my mustang GT and I gotta say. Impressive work and attention to… detail. Also somewhat cleaned my car afterwards. Something I didn’t expect at all! Not to mention all the prompt updates via text by Jaden throughout the two weeks. Jaden has superior customer service skills and is very friendly and really raises the bar for how to treat customers! In this day and era, it’s very rare coming across competent people like Jayden. Kudos to management for hiring and retaining such talented staff.read more
Jan Dee
21:13 17 Mar 22
Got broken in twice and have them deal with it. Staff are very accommodating and direct. Happy with the service they… provided. Also, location-wise, they are not far from enterprise for car rentals. You only have to wait for 5-10mins for your rental car to arrive.read more
Gihan A.
00:04 17 Jan 22
It was a real pleasure dealing with John and Jaden to have the side window of my SUV fixed which was shattered as a… result of a theft. They did an excellent job replacing the window and also repairing the trims and interior scratches from the glass. Thank you for your professionalism and quality workmanship. I highly recommend this shop for anyone looking to get repairs done.read more
Andrew Budihardja
18:30 09 Nov 21
John, the manager at Royal Oak is an amazing person. I did a drop by appointment to get a quote for my car’s repairs… and he has been very helpful from the start. The process went smoothly and they did an amazing job repairing my car.read more
Kyle Alviento
19:59 01 Nov 21
Couldn’t recommend this location enough. I came in for a windshield replacement and was greeted by Johns amazing… enthusiasm and professionalism. He is very knowledgeable of his work and I’d definitely go here again.read more
Delshad Amini
01:58 26 Oct 21
These guys are awesome. They fixed my car like professionals. They are very friendly and you won’t be disappointed if… you visit them. Special thanks for John and his unlimited smiles.read more
Vanessa L
04:15 20 Oct 21
John and his team were extremely professional, friendly and good at communication. It was easy and straightforward to… get a quote. I was provided updates via text during the week while the car was in the shop (which I really appreciate) and the work they did was fantastic. They even helped fix up another spot on the car that was not on the original quote, free of charge. Great customer service. Highly recommend their services to anyone.read more
Sid Lo
04:36 16 Oct 21
An accident had caused a scratch on the rear bumper. I was asking for quotes from all the autobody shop with good… reviews and high Google ratings near me – Kirmac in Burnaby was one of them. It turned out their quote was a lot better than the other shops and since their ratings was pretty high I decided to give them a try. The repair was perfect! Don’t know why the other shops would charge more if somebody else could do a 100% job. John the manager was courteous and helpful, he even threw in some touch up work with no extra charge. I’m extremely happy with them.read more
yueqi sun
21:40 01 Oct 21
I got my car fix there, super good and professional , it’s really nice customer service experience there , I totally… recommend! Thanks a lot read more
Alexys Salas
05:50 19 Sep 21
Thank you Jonathan for handling my situation I’d say flawlessly! I came in distraught as my passenger window was broken… into. Jonathan and the team was able to get my window replacement within less than 6 hours when they initially did not have any windows in the shop and in the perfect scenario, would need to keep the car in the shop for a day at least. Truly amazed by the customer service in this shop! He also remembered my boyfriend a few months back when he repaired his back window. Highly recommend.read more
Raine P
17:28 25 Aug 21
Kirmac did a fantastic job with organizing my windshield replacement and courtesy car. It was completed promptly. They… did a great job at cleaning my car, much better than the dealership has ever done (inside and outside). Would highly recommend them.read more
Theresarte
01:08 07 Jul 21
Got my vw fixed in Kirmac Metrotown location. John and Jonathan are very helpful and knowledgeable with their… profession, with great customer service too!read more
Randy D
02:17 22 Jun 21
This is a unique review as I didn’t actually need to use their services. I don’t know the first thing about auto body… so when my side panel was pushed in because of a lack of judgment from me bumping a wall, I took it to Kirmac to get an estimate on how much it would be to “pull” the panel back out to get it back in line with the other panel. The friendly serviceman greeted me right away as I came in and agreed to see my car right away. He stunned me when he simply pushed on the bottom panel, ‘popped’ it back in place and then said “no charge”. This is honesty at it’s best! I am sure others places would have kept my car and charged me for this service – which I was actually expecting them to do. Thank you for your honesty, Kirmac. I will definitely recommend you and come back to in the future.read more
Youngjun Song
18:50 21 May 21
Having an accident is not pleasure. I am not really type of the guy going repair shop, but had no choice. But thanks to… Jonathan, I felt way better than before. Thanks to his extra care level of customer service, my car got repair very quickly. There was an issue with ICBC with the payment, but he tried his best to fix that problem for me as well. My car also got repaired well.Highly recommended.read more
Matthew Lachica
03:49 14 May 21
I’ve been here numerous times…even though I don’t want to…hahha. But everytime I do they do fantastic work. This… time around I dropped my car off and was told I wouldn’t get it back for at least two weeks due to how busy they were. But less than a week I get a call telling me they finished with my car. Made my mustang look beautiful again. John was also really professional and down to earth. Really cool guy. Thanks again!read more
Izumi S
02:27 03 May 21
I had window chip twice in just 2-3 months and both the experience with them were just exceptional!! Super courteous,… prompt work, and they explain their work well. I would definitely recommend these people for your glass & body needs.read more
Raphael Lee
21:02 01 Mar 21
Brought in for ICBC repair: front and rear bumper needed replacement and painting, minor chip repair on hood and front… grill. Superb customer service and workmanship, definitely lucky to have them in the neighbourhood!read more
Ian Peng
04:48 13 Dec 20
I brought my M2 to Kirmac for repairs not long time ago. Kirmarc is very close to where I live so I decided to give… them a shot. John the manager inspected the car and have the parts ordered before I drop off so the repairs would be more efficient and quicker. I’ve been updated regularly with the repairs through the entire repair process. It only took them less than 2 weeks for an almost $10000 repairs. The quality of the repair is stunning and they even refilled my windshield fluid as customer service! Overall I’ve had only positive experience with Kirmac. Highly recommended this repair shop in town!read more
Hope Chan
22:32 11 Dec 20
my vehicle has suffer damage cause by a parking agency down in Seattle last year. And had to rush back to Burnaby due… to work the next morning. Kirmac had handle the diagnosis very professionally, and thorough in very short amount of time. They even assisted me to communicate with the parking agency to negotiate the repair and replacement cost. They fixed my car flawlessly, I am very happy with the result, definitely recommend to anyone who need repair and body work done to their vehicle.read more
Kelvin Po
18:35 25 Sep 20
Had a broken window replacement, associated body work done and there were a few extra things they helped me with on my… car as well. Very fast and attentive service with excellent and friendly communication from Jonathan.They arranged a courtesy car very quickly which was very convenient. I was very happy with the service overall. Hopefully won’t need to repair more damage in future but would certainly come back to this location to do so.read more
Codruta Hagiu
18:48 24 Sep 20
Kirmac have replaced a broken window and paint the scratches from a break into our parking lot and all was done… promptly and professionally. John and his team rock! My husband and I are very happy with the outcome after a couple of frustrating days. We would gladly recommend them to anybody.Thank you, guys!read more
Valerie Dang
02:59 12 Sep 20
My first major collision that required autobody repair, and they were so patient and helpful in explaining the process… and what to expect to someone like me, who was definitely emotionally derailed! They took my car in quick and provided me a courtesy car even though it was a late Friday afternoon. Overall, I’m completely grateful and happy with the repair and their customer service. I definitely recommend this location!read more
Stanley Su
03:25 21 Aug 20
Great experience throughout with this location. Staff is really accommodating and definitely will continue taking my… car here for repairs!read more
Kate MinKyung Kim
00:05 15 Aug 20
I needed glass job done in a week before my trip and Jonathan went out of his way to make it happen. Very happy with… their services and efforts made for customer satisfaction. Keep up the great work guys!read more
Aaron Aaron
01:26 13 Aug 20
Came here to get my car repaired (bumpers and quarter panel damaged). At first we had an issue with the final product… but they took care of the issue at no cost. They provided me with a courtesy vehicle the whole time so it was no issue. John is a honest manager and takes great care of his customers. They do a great job here and if there are any problems they will do their best to come with a resolution. Thank you for everything. Kirmac has stood behind their word. Definitely will recommend using Kirmac for your auto body repairs.read more
Alanna Baker
02:33 16 Jul 20
Great friendly service . wonderful communication on progress of replacing windows.. my car looks great.. I… highly recommend this place..read more
Alireza .
00:08 06 May 20
Had a very pleasant experience with this branch for changing my car’s windshield. Totally satisfied with their attitude… and expertiseread more
Rob MacKenzie
18:45 27 Feb 20
Had window fixed after a break-in. They did a great job, gave me options for speed vs cost, and did a great job of… cleaning out all the broken glass, even from really deep spots.read more
isacc morrison
04:00 17 Feb 20
Had a windshield replaced, and they were the cheapest quote of 5 local well known glass repair shops. Nice friendly… staff! Also, worked with a local dealer to have the sensors properly calibrated. One shop said I would have to sign a waiver and have to take it to a dealer myself??? They also vacuumed and washed the car, which was a nice touch!read more
Daniel Kim
20:19 19 Dec 19
Unreal service! This is the best body shop I’ve ever been to. The manager and Dylan have been incredible. Definitely… recommendedread more
Thomas Cybucki
22:27 08 Dec 19
Never like having to get my car fixed, but the two times I’ve been hit, I’ve brought my car to Kirmac. Both times I was… able to get my car back in 4 days.Service is top notch, they also do a great job cleaning the vehicle after the repair. Customer service is also first rate – they are very friendly, courteous, and are very good at communicating updates.read more
Tiffany Abaquin
23:42 25 Nov 19
After my ICBC claim, Jonathan and Marc were very friendly and prompt. They kept me in the loop via text, which I really… appreciate because I can get back to them when I am available – versus playing telephone tag. Thank you Jonathan and Marc!read more
Cam Tran
01:27 08 Nov 19
Paint job is terrible, there were 6 spots of imperfection on painting area, the manager told me it’s normal and that’s… best he can do. I am very disappointed and not expecting this type of lousy services. Never come back.read more
Merry Ma
02:46 19 Oct 19
THE BEST AUTO BODY SHOP IN TOWN! Great service! Michael, the manager, is very patient and helpful! He is actually a… very experienced luxury car technician and knows auto body very well. I’m so luck to have him fixed my car!read more
Kevin He
01:44 19 Oct 19
BEST body shop ever!!!I just want to say thank you to manager Michael, he is very experienced with Mercedes. My 2016… c300 side mirror was damaged and i thought the entire unit needs to be replaced. Got quote from a number of body shops that i need to replace the mirror for at least 1200+.We came across Michael at Kirmac, he receipted us at 5:30pm on Friday, and he fixed the mirror in 30 minutes, he did NOT charge us at all. We are really appreciated that we met Michael and I would highly recommend him if you need help with auto repairs.Thank you Michael!read more
Jessi Steinke
15:52 01 Aug 19
The staff at this location are friendly, helpful and professional. They had my car done quicker than anticipated and… called me with updates at every step. I would totally recommend this location to anyone. Great experience.read more
