Your Vancouver Auto Body Shop and Glass Service Experts
At Kirmac, the safety of our employees, customers and community is our top priority. Our Customer Service and car care procedures have been enhanced for everyone’s safety.
Kirmac Collision & Autoglass was founded on the simple principle that getting great auto body and auto glass repair should be simple and hassle-free. Our team is dedicated to helping customers restore their vehicles to pre-accident condition with high quality repairs. Vehicle damage resulting from everything from a parking lot fender-bender to a serious collision should be repaired by trained technicians using the best tools and materials. Our attention to detail and technical expertise has made us a first choice among Vancouver drivers for over 47 years.
Kirmac Collision & Autoglass Vancouver
Phone: (604) 874-9354
Fax: (604) 874-9572
Email: Van1stAve@Kirmac.com
235 East 1st Avenue
Vancouver, BC
V5T 1A7
Getting You Back on the Road
Recovering from a collision can be challenging in many ways. Even if no one was injured, arranging for car repairs and creating an insurance claim can take up to weeks to complete. We want to make getting back on the road simple and offer services to accomplish this. You can count on Kirmac for:
- Collision Repair – Our customer service team and technicians will review your vehicle’s damage, address your concerns, and make repair recommendations for restoring your vehicle to pre-accident condition.
- Autoglass Repair – We use high quality auto glass to replace broken windows, windshields, and mirrors. We are ICBC Glass Express shops.
- Lifetime guarantee – Drivers should feel confident our work has been done correctly, so we back every job with our lifetime guarantee. This stands for all of our work done on your vehicle including part replacement, collision repair, auto glass services, and auto paint refinishing.
Visit Kirmac Today for Vancouver Autobody Repair
When you require auto body or glass repair, bring your vehicle to Kirmac. We look forward to serving you! Call (604) 874-9354 to speak with a representative or schedule an online appointment with Kirmac in Vancouver today! Find us at 235 East 1st Avenue near Main Street. Open Monday through Friday 8:00 AM to 5:30 PM.
ICBC Collision and Glass Repair Network Facility
When you choose Kirmac, you choose to support BC Children’s Hospital through our charitable giving program, Kirmac Cares For Kids!
To make an online donation, visit the Kirmac Cares for Kids page hosted by BC Children’s Hospital Foundation.
Customer Reviews
Kabylie B
20:43 14 Apr 21
Booked an over the phone appointment for a simple estimate and the person on the phone got me in same day at 3 o clock.… When I got there I talked to someone that looked like the manager. I proceeded to let him know that I had an appointment at 3 for the estimate and pretended like he had no idea about the appointment then went on the computer to confirm that indeed I had scheduled an appointment. He then proceeded by asking me ok lets take a look at your car. We go outside to see the damage to my 1992 Toyota Corolla. He takes a look and asks me some questions then suddenly he says unfortunately we have no one available to give you the estimate and the only available time is 3 weeks from now if I’m interested. Extremely unprofessional since I’ve booked the appointment to get the estimate same day. He then proceeds to guide me to the next neighborhood body shops 2 doors down and said I should take my car there if I wanted an estimate sooner then what he’s trying to convice me he could get me an estimate. I was stumped didn’t know what to do and felt let down so then I took the car 2 doors down. I talked to the owner and he said the reason why kirmac didn’t want to give me an estimate is because he wanted nothing to do with my car due to the age of the car and it wasn’t all worth it for them. So he lies about it because he didn’t want to work on the car being so old in his body shop. Totally uncalled for and straight lied through his teeth just to get me to go somewhere else. Disgraceful and will make sure never to bring any future cars to this place ever again. For future reference honesty is the best policy. Not always about how much you can make for every deal.read more
Dragana Nikolic
23:01 13 Apr 21
Had an absolutely A++ experience with this Kirmac location. Adrienne and the team were super friendly, got my… windshield in quickly, made the repair quickly and handled the ICBC portion for me. Great customer services along the way. Plus, my car was shiny and very clean upon pick-up. I hopefully won’t have anymore reason to come back here but would recommend to everyone!read more
Tara Ma
15:52 09 Apr 21
110% customer service! Either my standards are very low or Kirmac’s service is just next level. Brought my vehicle in… for a windshield repair and Eric thoroughly inspected me and my rental vehicle with me for any damages, Eric even pointed out some damages I missed. Desmond provided constant updates when he said he would via text. I will not hesitate returning and recommending Kirmac to anyone because of their professionalism, honesty and reliability. Most importantly, they’re customer centric in a world where businesses don’t seem to understand or value 🙂read more
Evan
20:24 29 Mar 21
Always great service! They were able to complete my repairs a week earlier than anticipated even with ordering parts… from the manufacturer.read more
Chelsea Yuill
02:57 17 Feb 21
Amazing! Communicative, friendly and upfront about service and pricing. They perfectly fixed my front bumper and driver… sideview mirror. I highly recommend Kirmac–you and your car will be taken care of!read more
Erik Sturgeon
01:51 09 Jan 21
Khang and his team did amazing work on my car. Their customer service level is beyond 5 stars. All of the staff are… extremely professional, knowledgeable and courteous and made for a really good experience.read more
Jillian Van Dam
03:11 08 Jan 21
Every time something happens to my car I got to Kirmac and get great service every time. Adrienne & Kong are super… helpful and care about customer serviceread more
Laith Sarhan
02:18 08 Dec 20
Had an amazing experience getting an ICBC claim and a private claim fixed and repaired on my 2018 Toyota Corolla.… Everyone I spoke with at this location, including Adrienne, Eric, Desmond and Khang were incredibly kind and communicative. I received regular updates on how my car repair was going and had full transparency into the estimate throughout the entire process of dropping off my car and picking it up. End job was great and the car looks good as new! Courtesy car for two and a half weeks was a welcome bonus.read more
Helena Son
22:52 17 Sep 20
I had to get work done on my door trim and window after a break-in in the middle of a hectic work week. The repairs… were done flawlessly and efficiently – even the details. But even more so, I’d like to speak on the team’s professionalism.Right from the start, Adrienne was amazing with helping me through insurance claims, getting the repairs organized, and finding a courtesy vehicle. It seemed very busy, but she somehow made everything work meanwhile keeping up a friendly chat. I was in-and-out pretty quick, stress-free.They were great in communicating and keeping me updated with when my car would be fixed and available for pickup. Scheduling a pickup time was also easy even though I work most of the day.The customer service was incredible here. Big thank-you to Adrienne for making what should have been a very stressful experience, the opposite of that. I highly recommend this service shop, and will definitely be coming back here for any future work.read more
B A
04:34 10 Sep 20
If you have aftermarket parts on your vehicle, do not bother going here. They refuse to process repairs for your ICBC… claim if you have any aftermarket parts. They do not even bother contacting ICBC in order to find a solution in order to process the claim and get your vehicle repaired. Completely useless. Explained very clearly what the situation was the day before and then they still wasted my time to go there and use the excuse that it is against their policy to repair vehicles with after market mods or parts. Did not seem very knowledgeable in order to give a proper estimate and simply seemed disinterested when presented with something out of the norm. Very unhelpful shop and would not recommend.read more
Andrea Hirji
18:20 05 Sep 20
The service here was excellent, the staff were professional and worked quickly. I had gotten a suction cupped window… covering lodged into the rear passenger window, we thought it would be an impossible repair without taking apart the door. The team at Kirmac quoted the time to be under an hour but completed the job in approximately 20 minutes and they were able to do the work in the least invasive way possible! I was super pleased. Definitely would recommend their service.read more
Dayle Gill
02:36 01 Sep 20
Had a large dent on my car door from a hit and run accident. Everybody at Kirmac helped me through the process of… getting the estimate done, getting the insurance claim processed correctly, and setting me up with a replacement vehicle while my car was being fixed. The service was done quickly and professionally. They even covered buffing out a small paint smear/scratch I hadn’t even noticed which wasn’t part of the original claim. I highly recommend this location based on the service and help I received.read more
Max Ripper
18:29 06 Aug 20
Kong and the team at Kirmac Collision are fantastic. Very simply, they are the most professional group I could have… asked to work with and were incredibly timely in getting my automobile fixed. I would strongly recommend using this company for any automotive needs.read more
David Jiang
08:52 04 Aug 20
The hospitality and attitude of the staff were absolutely top-notch. Special thanks to the Manager Kong! You’ve done an… incredible job to make the whole process so smooth and satisfying: from doing estimate, arranging car rental service on site to ordering the authentic parts and arranging the best auto body repairs! Jack Chan, the mechanic with over 25 years of experiences has restored my Tacoma to flawless new condition!!read more
Francisco Moran
17:25 31 Jul 20
Great at keeping me updated. My car moves my life forward, work, shopping, family events, and etc. Knowing when it will… be ready and actually getting it back on time relieved a lot of stress.In case of a future car repair emergency, they will be my first call.They helped setup a car rental to meet me at their shop.Attached is what my rear right passenger window looked like. The finished work looks like new, they even blended the door to the original pearl finish. Cleaned and washed the car!!Thank you for the work, help, and support.Franciscoread more
dc
00:10 25 May 20
I brought my vehicle here in March 2020 and had my hood replaced. After the work was completed, i had a concern that… the manager, Kong, promptly dealt with to my full satisfaction.read more
Anna Thuy Duong Lai
00:30 20 May 20
Thank you Kirmac Collision!I would highly recommend this shop if you need repairs done. They were very professional,… courteous, friendly and knowledgeable. I had my car fixed within a couple days looking brand new. They also provided me with a courtesy car while the repairs were being done. If anyone needs new windshield wipers Kirmac Collision is currently having a deal for $40 for a new set. And all proceeds goes to the BC Children’s Hospital! Not sure when the deal ends but make sure to ask about it! I got a new set myself.read more
vyshali prasad
21:05 29 Apr 20
Excellent service! All staff are very approachable and friendly. I have had my car in for a vandalized glass, staff… took total care of it. They give you the best advice and especially KENNY AND THE FRONT DESK LADY. Great service! If you live in Vancouver, recommend this location.Cheers!read more
Michelle Ross
02:49 18 Apr 20
Thank you Khang and all the staff at Kirmac in Vancouver. You guys made it so easy for me to bring my car in, get a… loaner and swap mine back when it was done. Thanks for the text status updates, the car looks brand new! Special thanks to the Kimac woman who arranged my appointment over the phone, i wish i knew your name. I’ve never dealt with a repair like this or a claim before, thanks for being patient and so friendly. read more
CHOLONG JEON
01:19 09 Jan 20
I leave my car to fix the rear bumper at Kirmac on E 1st ave location. They gave a great service providing a courtesy… car and faster time to complete they promised. Kind staffs and it was great to give a call to update for the repair process. Also I was impressed that they support “BC children’s hospital.” Great service! Thank you~!read more
Justin Ralph
18:52 27 Dec 19
The customer service level at this location is 10/10. My car was broken into last night. I told them that I need to… get through the weekend because a friend of mine would replace the window for almost nothing on Monday. For a $10.00 donation to Kirmac Cares for Kids they crash wrapped my window and vacuumed all the glass out of my vehicle! They just won a customer for life the next time I need auto body work done! Their paying customers must get treated like gold.read more
Geoffrey K
19:06 12 Nov 19
These guys are great! Super honest and will say it how it is. I got some body work done on my car and I had a chip in… the windshield. They mentioned that the windshield could crack when trying to fix it which would change the insurance coverage.They were great with regular communications about how the repairs were going and it was done fairly quickly.The one thing that I had to deal with was overspray that ended up all over the car and I had to bring it back to them to clean it properly, but it was done right away and was done well. I guess it was just something they missed originally. Great service and great group of people. It is also great that they do both the express glass repair and collision, one stop shop.read more
lisa boyd
18:45 01 Nov 19
Very professional excellent service. Adrienne was absolutely amazing. best customer service EVER.
Dona Saunders
00:23 24 Oct 19
Had work done on my SUV, all went great. Major kudo’s go to the person running the office, Adrienne. She is very… professional, answers any questions and if she doesn’t have the answer she will get it. Went out of her way to help me getting my vehicle back on time. She was such a joy to deal with, this office is lucky to have her!read more
Lance P
18:27 19 Oct 19
I highly recommend this place they were able to set me up with a Kirmac Courtesy car right away. The team here is very… professional and makes sense why you have to book early. Had my 2015 Honda Civic serviced here and looks like a brand new car. They even detailed my interior. Great service I would come back.read more
Teri Sharpe
01:13 16 Aug 19
Some of the best customer service I have recieved in a long time! I was well taken care of from the very first contact… to picking up my car. The team at both the Vancouver AND North Vancouver locations were so great with communicating with me and keeping me updated regularly. The work was done in an extremely timely manner and I couldn’t be happier with the whole process! They have gained a repeat customer if ever I’m in the unfortunate position of needing auto body work again! Thanks guys!read more
Travis Mason
18:14 15 Jun 19
Great Place for me to get my Rock Chipped Windshield Repaired. I have been here twice and the quality, convenience,… and quickness have happened both times. I find that they have a lot of parking space in their lot and in front. Free Coffee and the Car Wash is an Extra Perk.. Thanks.read more
