Auto Body Collision Repair and Auto Glass Services in Langley
There is never a convenient time to take your vehicle in for auto body repairs. When you need work done quickly and want quality repairs backed with a lifetime guarantee, Kirmac’s Langley City location is ready to help. Be it an insurance claim repair for ICBC or a private insurance company, auto glass installation or repair, dent removal, or paint refinish, our qualified technicians strive to return your vehicle to pre-damage condition. The Kirmac Customer Service team will keep you informed through the process and ensure all of your questions are answered.
Our professional team can help you with vehicular damage related to a fender bender as well as chipped or broken auto glass. We assess and discuss the needs for repair with you before we perform any work. We are an ICBC c.a.r. shop VALET facility with replacement vehicles to keep you on the road while your vehicle is being fixed.
The Kirmac Difference
Kirmac is a family-owned business serving British Columbia for over 47 years. Our team in charge of auto body in Langley strives to create a hassle-free experience for all of our customers. Each of our technicians is carefully trained in the latest repair techniques in order to offer premium repairs. All of our work is covered by our Lifetime Guarantee.
Visit Us Today
Find our Langley City location at #104 – 19992 Fraser Highway near 200th Street. We are conveniently located south of the Willowbrook Shopping Centre. We are open weekdays from 8 a.m. to 5:30 p.m. Drop by in person, give us a call or book an appointment online.
Kirmac Collision & Autoglass in Langley is an ICBC approved c.a.r. Shop Valet and Glass Express body shop.
When you choose Kirmac, you choose to support BC Children’s Hospital through our charitable giving program, Kirmac Cares For Kids!
They might care for kids but they most certainly don't care for customers! I had the worst experience in dealing with... Kirmac for an ICBC claim in which I was at no fault for the damage. My car was in pretty great condition before this accident and usually I would have gone to another shop for repairs but our preferred shop was a three week wait and it was right before Christmas and my car was undrivable so getting it in right away was necessary. At first Kirmac seemed fine, front desk staff was nice enough and they got my car in right away. After dropping off the car I never heard back for over two weeks and was starting to wonder if it was even being worked on, there was no communication or check-in and then when it was "almost ready" I was called the day before almost at the end of the day and told I had to pick up the next day. The next day I never heard if it was complete so didn't go, luckily, then the next day they said now it would be ready the following day, then the following day (Friday I believe) they called and said it wasn't ready (after I had already had to take time off work) and I'd have to come in on Monday and then take more time off work to pick up my car, HUGE hassle and miscommunication within their shop. Long story short, customer service was TERRIBLE and the repair job was worse! On pick up (finally), the front bumper was replaced but the side of the car that was not initial hit was completely out of line. Even from several feet away you could see that the fender and bumper were about a cm off. After picking up my car there were 3 issues I had, 1) I couldn't see out of my front windshield from all the over-spray 2) the bumper was not installed properly and it had been perfectly aligned before the accident (was almost ripped off from being hit by a truck when parked) -- picture attached to show how it was installed 3) there was about a 3 inch scuff on the front of the "new" bumper that I had to ask them to buff out if not replace. To wrap this up, I went in to the shop twice to complain (called 1-2 times as well) about the unsatisfactory job on the bumper in which they told me "my car has been in an accident" or "it's an older car so must have some brackets broken" and therefore not their problem that it won't fit properly (I have owned the car since brand new and it's never been in an accident nor have I had work done on the front bumper or area of car). I had another person go in with my car and complain again and after further arguing they at least attempted to "look into it". The result, still not fixed and several calls to ICBC to get something done about the terrible job and set up a meeting with ICBC for 3-weeks later to review. To conclude, I happen to have my car window smashed a month or so after getting my car back (finally) and I took it to Craftsman Collision on Landmark way. They were simply amazing! Right away when I showed them the area of my car that was an ongoing claim the manager looked at me confused and said "well it's clearly out of line" and proceeded to show me how he could tell. He then told me he would just fix it for me as it was probably a ten minute job to install properly. I was skeptical and thought he wouldn't be able to since I had so much grief from Kirmac but to my pleasant surprise when I picked up my car only 1-week later the front bumper was perfectly aligned (as it should have been). He said no issues and hardly took anytime to fasten properly. He was just as confused as I was as to why Kirmac a) was incapable of installing a brand new bumper and b) why they would refuse to stand by their repair job and work. I am happy that I don't have to waste another minute with Kirmac and I will never again use one of their shops for any repair or car work. It's now the end of February 2020 and I am only just wrapping up a seemingly easy claim I started at the beginning of December, what a headache and waste of time and energy. AVOID! Hope this review helps others choose a more reliable repair shop for work on their vehicles.read more
No Stars for this business, the bill was close to $1000 more without a phone call to let me know. They offered to fix... my tail light as well, Additional work was quoted but not explained clearly that there is a difference between a tail light and a pillar??, I chose to have the tail light replaced for an additional $420 got the vehicle back and this was only for the tail light, not the plastic lens. Not a penny was offered as a discount. I guess I will take a class in the terms. With this company the customer is never right!!!!read more
Shane and his team went above and beyond for me. I came in 10 mins before closing and they totally took care of me.... Shane stayed more than an hour late and took care of my car situation. BIG Thanks to the Kirmac in Langley for outstanding customer service.read more
Amazing service. They got my truck fixed as soon as they could and Shane provided me with excellent customer service.... Shane was honest and got straight to the point.. thanks buddy keep up the good work!read more
Shane went above and beyond these guys are awesome. I brought my car there beginning of September somebody tried to... steal my catalytic converter and KIA was screwing us around trying to get the parts so Shane gave me a courtesy car free of charge because of how long it was taking and it ended up taking two months to get the parts from KIA and these guys at Kirmack were amazing they kept after KIA and today when the parts showed up finally after two months the sensor they sent was the wrong one and the right one wouldn’t show up till next week so Shane drove out to the dealership to get the part himself. Thank you so much Shane and your staff I will always give you my business if something happens to my car and I recommended you to everyone I know. I Have nothing but good things to say no other place would have done so much as you have. Excellent customer service.read more
I had a minor fender bender and the manager was very professional and catered to my every need. Shane was very... attentive and very professional. I will be coming back to Shane for all my future repairs.read more
I came into kirmac Langley and have nothing but good things to say about this shop. I had knocked my bumper down and... Shane had re adjusted it and straightened it out. The second I came into the shop the reception had taken care of me and provided me with exceptional service. I appreciate the care and understanding of these guys and would reccomend them to every one.read more
